Everything you need to know before you book.

Yes, you can extend your rental period if the items are available. Please contact us as soon as possible to request an extension, and we will do our best to accommodate your needs.

Yes, you can choose to pick up most rental items from our location. This option is available for customers who prefer to handle transportation themselves. Please ensure that you have a suitable vehicle to accommodate the items you are renting.

NOTE: Most of our tents are professionally installed by our expert staff and certain items in our inventory are delivery only.

Yes, we encourage customers to visit our showroom to see the rental items in person. This allows you to assess the quality and suitability of the items for your event. No appointment necessary, we look forward to seeing you!

While we are based in Harleysville, PA, and focus on serving clients in Montgomery and Bucks Counties, we believe great projects can happen anywhere! If you're outside of our usual service area, please don't hesitate to get in touch. We would love to chat with you and find a way to meet your specific need.

Yes! We are here to simplify your planning and help you create an event that leaves a lasting impression. With the right rentals, support, and service, making memories has never been easier.

Ready to book your rentals? Explore our online inventory and complete a quick booking form, or contact our customer service team for assistance. Please include your event date, location, and rental selections so we can reserve everything you need.”

We understand that accidents can happen! To give you peace of mind, we offer a 10% Damage Waiver option with every rental order. This waiver protects you against accidental damage and normal wear and tear that may occur during your event.

This waiver does not cover damage from intentional misuse, negligence, or abuse of the rental items. In these cases, the customer is responsible for the full cost of repair or replacement.

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To lock in your date and ensure the availability of your desired items, we require a 25% nonrefundable deposit when you reserve. Since we have to turn away other potential rentals for your reserved items, we are unable to refund this deposit.

However, we know that sometimes things don't go as planned! If you have to cancel due to unforeseen circumstances, please get in touch with us. We'll explore options such as rescheduling your event or holding your deposit as a credit for a future reservation.

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Your presence is typically not necessary. We know you'll be busy in the days leading up to your event, and our goal is to make things easier for you, not harder. We'll work with you in advance to create a detailed plan that our team can execute with minimal interaction, allowing you to focus on your event.

We recommend booking as soon as you have a date confirmed! Our inventory is available on a first-come, first-served basis, and popular items, especially during peak seasons like summer and holidays, book up quickly. For larger events, we suggest booking at least 3-6 months in advance. We also understand that sometimes things arise 'last minute'. We're happy to work with you regardless of where you are in your timeline.

Delivery fees may apply but vary depending on the distance from our warehouse to your event location. We strive to keep our fees reasonable and transparent. You will be informed of any delivery charges during the booking process.

Yes, you can change your order after booking, but changes must be made at least 48 hours before your event. Please contact our customer service team to discuss any modifications you wish to make to your order.

Yes, we offer delivery and setup services for all rental items. Our team will deliver the equipment to your event location and set it up according to your specifications. This service ensures that everything is ready for your event without any stress on your part.

Yes, all rental items are thoroughly cleaned and inspected before delivery to ensure they meet our quality standards. We take pride in providing clean and well-maintained equipment for your events.

You can reach us via email at info@harleysvillepartyrental.com or call us at (215) 256-4444. Our customer service team is available to assist you with any questions or concerns you may have regarding your rental.

We accept various payment methods, including credit cards, debit cards, checks, and cash. All transactions are processed securely to ensure your information is protected.